Reference services mainly provide the following services for readers: mobile, Email, BBS consulting, FAQ and BBS communication.
Service department: technology department （023-65111402），
Discipline service and consulting department（023-65106080）
(1) reference and consulting
Library tries to answer readers’ questions on relevant library policies, service programs, library use, using skills and other issues through telephone, Email, BBS and other means.
FAQ (frequently asked questions) services are services to answer frequently asked questions by users on library service.
(3) BBS communication
Bulletin Board System (BBS) is a kind of interactive service. CQUL pushes out relevant services for the whole students and staffs with the help of MZH-BBS（www.cqumzh.cn）.Our library especially sets up a “library service” module (http://www.cqumzh.cn/bbs/forumdisplay.php?fid=1) in MZH-BBS. Readers can conduct network communication in this section with librarians.